Our Frankfurt (Germany) Data Center

Network Operations Center (NOC)

Our Network Operations Center (NOC) is built right in the center of our support facilities and is staffed 24/7/365 by certified systems administrators and network engineers. The 21 screens that make up our NOC monitor everything from network traffic and performance to power, temperature and security systems to services, applications, known vulnerabilities and RAID array status on customer servers.

• Large on-site NOC with 24/7 Engineers.
• Real-time monitoring and alerts for all critical systems.
• Customer level service and application monitoring.

Data Center Building Construction

Our data centers are built upon a unique pod design concept, making them functionally independent with distinct and redundant resources, and fully integrated through our revolutionary network architecture. You can have direct control over your system in any data center and full access to all of our back-end services—all fully automated and on demand.

Each data center facility features one or more pods, each built to the same specifications with best-in-class methodologies to support up to 5,000 servers. Leveraging this standardization across all geographic locations, we optimize key data center performance variables including: space, power, network, personnel, and internal infrastructure.

Cooling Systems

We have tremendous cooling infrastructure, with dual redundant chilled water supply loops and multiple Liebert air conditioning units pumping cold air into the pressurized raised floor of our data center

• n+1 Liebert VACs w/n+1 supply loops and chillers.
• Up to 300 tons of cooling capacity that runs on MCI’s chilled water systems.
• Raised floor system for efficient distribution of cooling.

Fire Suppression Systems

Our state-of-the-art fire suppression has three levels of protection. The facility is designed and constructed to sustain a seismic event while maintaining business functions and boasts low latency through superior connections to Washington, D.C.’s robust fiber optic loops, 55MW of existing electrical capacity, 45 on-site generators with .5-million gallons of on-site fuel storage, and a carrier vault system supported by more than 50 miles of embedded, secure conduits.

• Halon Fire Extinguishers.
• VESDA laser smoke detection with dry pipe suppression.
• Tightly defined preaction zones for localized fire extinguishing.
• Monitored and maintained by both ServePath and MCI 24X7 on & off-site.

Fiber and Bandwidth Providers

We operate the Screaming-Fast Network™, featuring multi-homed bandwidth with connections to over 40 networks. We route traffic over major Tier 1 Internet backbones such as UUNet/MCI, Level 3, NTT/Verio, and AboveNet, with no low-quality bandwidth and plenty of network capacity for maximum reliability and scalability.

Power Infrastructure

Our data center power is fed by conditioned UPS (uninterruptible power supply) electricity and with the following systems in place to ensure power back-up

• 55MW of existing electrical capacity
• 45 on-site generators with .5-million gallons of on-site fuel storage
• A carrier vault system supported by more than 50 miles of embedded, secure conduits

Security System

Our data center maintains the highest possible standards for physical security. The followings are just several standards of security practice on all our data centers:

• 24 x 7 security guards at front entrance.
• Secondary check-in at our second floor data center.
• 24 x 7 systems administrators / NOC on the data center floor.